I have been annoyed for the past year, if not more, about the condition of Jordan Times dot com. So recently I decided to email them and see if I would get a response to my requests. Here’s the email I sent:
To Whomever it may Concern at the Jordan Times
I am a Jordanian living abroad currently and would like to thank you first of all for all your hard work. At the same time I would like to make a request concerning the condition of your website www.jordantimes.com. It is extremely unfriendly for users such as myself. The articles are very limited, specifically those which relate to “Home News”. I wish you could publish more articles and news in that section. Also your search engine does not seem to be working for quite some time now. I am forced to use google to search for an article and the results are never what I am looking for. So can you please check on that.
Also you have sections such as “Weather”, “Economy” and “Links” which are usually empty except for perhaps one or two publications every now and then. Is there not a way to keep these constantly updated?
Lastly the design of the site is very poor and somewhat outdated if compared to other newspaper sites. Even AlRai and AlDastour seem to have an edge on the design. I wonder if Jordan Times is neglected because it is an English publication?
Thank you for your cooperation and I hope to see some changes soon
a few days later, here is the reply I got back…
Dear Mr. Tarawnah,
Your message was forwarded to the concerned section.
We thank you for your concern. We are currently working on a new design
which will be ready within weeks.
All the best
The Jordan Times
I really hope this is not a brush off but rather the actual reality because as it stands the site is terrible as I outlined in my email. And I could put up with all things except for the search engine. It really really bothers me.
Next on the list is Petra News Agency. If anyone noticed, there is more news in Arabic then there is in English! Not to mention that half the links are broken.
The last line in my email is something that has concerned me for awhile now. Are the English based sites neglected because they are in English? It concerns me because in my experience that’s the way bi-lingual projects in Jordan sometimes go, especially when they are government based projects. Not only do you get a poor translation, often times what’s written in Arabic means something totally different in English.
Why this concerns me is because the world wide media gets alot of its information from news sites like Jordan Times because they are understandably in English. And it’s funny because I’ll be reading it and then turn to Al Ghad or Al Rai and find so much news that wasn’t even mentioned in Jordan Times. This is one reason when you search on the Internet it’s very hard to find news in general being reported on Jordan unless it comes from the major international sources and they tend to report what they feel is “news worthy”.